FAQ

Frequently Asked Questions For Wello Gift Co.,Limited

What is the minimum order for wello gift ?
What items have MOQ for each color when order?
How to send you the Artworks?
How much are the samples cost?
What's the lead time of required samples?
What methods of payment do Wello Gift accept ?
What are the delivery terms form Wello Gift?
How Long is the lead time for customer's order?
Can we visit your factory?
How far is the way from your factory to Hongkong?


What is a minimum order amount at Wello Gift?

Normally, the order amount we requested for each shipment is not less than USD5000.If your oder is less than USD5000,a surcharge
will be applied.

Order Amount Surcharge
Over US$8000 Nil
$5000-$8000 $150
$3000-$5000
$250
Less than $3000
$350


What items have MOQ for each color when order?

Some item need a MOQ for color selection because of the color dying work. They are paper raffia, paper cord, organza bags,satin ribbons,organza ribbons,weaven ribbons,velvet pouch.Of course,if we found the exact colors stocked which meet your requirement.The quantity will not be limited. We will advise you MOQ after check the stock.


How to send the artwork?

Your can send the artwork by CD via courier or via email.We normally require AI format.


How much are the samples cost?

Samples for customers which have ever placed order with us is free. For new customers,if samples cost is not more than USD50.00, it's free.


What's the lead time of requested samples?

Within 3 working days.


What methods of payment do Wello Gift accept ?

The payment we accept is by T/T 30% before production,70% before shipment, or L/C at sight.


What are the delivery terms form Wello Gift?

FOB Shenzhen
Large Quantity will be FOB Shenzhen
Ex Factory
Small quantity will be Ex Factory
C&F
Subject to customer's requirment
CIF Subject to customer's requirment


How Long is the lead time for customer's order?

Normally,our lead time is 50 days after receipt of your down payment or L/C.We can adjust our production shedule to handle some special's rush orders to catch up with their special needs.


Can we visit your factory and showroom?

Customers will welcome to vist our factory and sit down in our showrom to talk about the cooperation and business.We can arrange car to pick you up if you need.


How far is the way from your factory to Hongkong?

About 2 hours' drive.

 



 

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No.68,Ruyi Rd,Ailian Village,Longgang Area Shenzhen,518172,China.
Tel: 0086-755-89629669 Fax:0086-755-89629659
E-mail:wellogift@126.com SkyPE:wellogift